The nearest designated disabled parking bay is at Dallas Road Car Park, 180 meters away. However Blue Badge holders can park around Lancaster Castle behind the venue.
Taxis can pick-up/drop-off on Castle Hill in front of the Merchant’s pub. There is a dropped kerb on the corner by the Storey. 10 meters away from the venues step-free entrance.
Into Printroom & The Storey Auditorium
Venue is on the ground floor.
Main entrance is on Meeting House Lane where there is a lift to the Ground Floor (main entrance slightly below this level by 4 steps).
Step-free access is via the Castle Hill entrance. Up the road towards Lancaster Castle, to the right of the main entrance.
People with disabilities can access The Storey Auditorium early, just mention to Festival Volunteers outside of the venue.
Inside Printroom & The Storey Auditorium
There is an accessible viewing area located to the front of the Auditorium. This will be stewarded, and Front of House Staff/Volunteers can lead you to it. There are great sight lines to the stage.
There is an accessible viewing area located to the front left of the Printroom. This will be stewarded, and Front of House Staff/Volunteers can lead you to it. There are great sight lines to the stage.
The smoking area is located in the beer garden, opposite the Printroom bar. There are no steps to access.
Accessibility for performers
The performance area is not raised and is on the same level as the rest of the venue. Accessible toilet is available backstage.
Services and facilities Accessible toilet
This is located on the corridor from the Castle Hill entrance. It requires a RADAR key (available from behind the bar). There is step free access to it.
The bar is accessible via step-free access but does not have a lowered bar. However, we will provide a bartender if required with at seat service.
Essential companions, personal assistants, support workers and carers of people with disabilities get in free to every Lancaster Jazz Festival event. If the event is ticketed, please mention that you require a PA ticket.
Assistance dogs are welcome and fresh drinking water will be available on request.
No strobe lighting will be used at any Lancaster Jazz Festival event.
If you need to bring medicines, food and drink to manage a medical condition, or medical equipment you are welcome to do so. We don’t have any medical equipment at our venues.
Contact details for all access enquires
For further information about this venue please contact the venue directly at 01524 582226