Lancaster Jazz Festival Box Office Terms & Conditions
Online Box Office
Tickets will be available online at lancasterjazz.com until the midnight before the performance.
Discounts
Lancaster Jazz Festival Members can receive discounts on our events. Please check back when there are tickets available,
Concession tickets may be available for recipients of Universal or Pension Credit, full-time students and those under the age of 16. Concession prices may not be applicable on top price tickets for certain events. Please note discounts cannot be combined and you may be asked for suitable identification.
Essential companions, personal assistants, support workers and carers of people with disabilities get in free to every Lancaster Jazz Festival event, please ensure however that Companion tickets are booked when you purchase your ticket so that we can adjust capacity. Lancaster Jazz Festival cannot provide or sell extra tickets if an event is sold out.
Fees and Charges
All Lancaster Jazz Festival tickets are sold through TryBooking.com and are subject to a transaction fee of 5% + 15p per transaction. Transaction fees are nonrefundable.
Refusal of Entry and Latecomers
For ticketed events every member of the audience must have a valid ticket.
Up to date door and performance times are stated for every event at lancasterjazz.com/tickets. Admission is not guaranteed for latecomers although it will be offered wherever possible.
Lancaster Jazz Festival reserves the right to refuse admission or attendance to any patron.
Refunds and Exchanges
Lancaster Jazz Festival will offer a refund or exchange if the performance is cancelled, rescheduled or significantly relocated. If there is a major change to
your chosen performance, we will contact you by email, text or telephone.
Secondary Ticketing
All Lancaster Jazz Festival tickets are sold exclusively via TryBooking.com. Tickets purchased through unauthorised re-sellers may be fraudulent and entry to the venue is not guaranteed. Any ticket that is resold for profit or commercial gain by any outlet other than Lancaster Jazz Festival will become void.
Questions, comments or suggestions?
Please get in touch at info@lancasterjazz.com
Tickets will be available online at lancasterjazz.com until the midnight before the performance.
Discounts
Lancaster Jazz Festival Members can receive discounts on our events. Please check back when there are tickets available,
Concession tickets may be available for recipients of Universal or Pension Credit, full-time students and those under the age of 16. Concession prices may not be applicable on top price tickets for certain events. Please note discounts cannot be combined and you may be asked for suitable identification.
Essential companions, personal assistants, support workers and carers of people with disabilities get in free to every Lancaster Jazz Festival event, please ensure however that Companion tickets are booked when you purchase your ticket so that we can adjust capacity. Lancaster Jazz Festival cannot provide or sell extra tickets if an event is sold out.
Fees and Charges
All Lancaster Jazz Festival tickets are sold through TryBooking.com and are subject to a transaction fee of 5% + 15p per transaction. Transaction fees are nonrefundable.
Refusal of Entry and Latecomers
For ticketed events every member of the audience must have a valid ticket.
Up to date door and performance times are stated for every event at lancasterjazz.com/tickets. Admission is not guaranteed for latecomers although it will be offered wherever possible.
Lancaster Jazz Festival reserves the right to refuse admission or attendance to any patron.
Refunds and Exchanges
Lancaster Jazz Festival will offer a refund or exchange if the performance is cancelled, rescheduled or significantly relocated. If there is a major change to
your chosen performance, we will contact you by email, text or telephone.
Secondary Ticketing
All Lancaster Jazz Festival tickets are sold exclusively via TryBooking.com. Tickets purchased through unauthorised re-sellers may be fraudulent and entry to the venue is not guaranteed. Any ticket that is resold for profit or commercial gain by any outlet other than Lancaster Jazz Festival will become void.
Questions, comments or suggestions?
Please get in touch at info@lancasterjazz.com
